PureSignal

Support

Getting started

1. Install the extension from the Chrome Web Store
2. Create an account at /dashboard
3. Copy your User ID from the dashboard into the extension Options page
4. The extension will sync your entitlements automatically

Common issues

Extension not blocking sites

Check that protection is enabled in the popup. Verify rulesets are loaded in Options.

Subscription not showing

Ensure you completed checkout and the User ID in the extension matches your dashboard.

False positive (legitimate site blocked)

Use the report form in the blocked page or contact us with the domain.

Contact

For billing issues, account deletion, or other support requests, use the contact form or email support@puresignal.io.